💸 Refund & Cancellation Policy
At Best Care, we value your trust and satisfaction. Our goal is to provide reliable and transparent home appliance repair and service for all customers in Shimoga and Bengaluru.
This Refund & Cancellation Policy explains how we handle cancellations, rescheduling, and refunds for our services.
1. Service Booking and Confirmation
When you book a service through our website, phone, or email, our team will confirm your appointment via call or message.
Once confirmed, a technician will be assigned and scheduled for your preferred time slot.
Customers are requested to provide accurate address and contact details to ensure smooth service.
2. Cancellation Policy
If you wish to cancel or reschedule your booking, please inform us at least 2 hours before the scheduled appointment.
Cancellations made after the technician is dispatched may incur a visit or inspection charge.
In case of repeated last-minute cancellations, future bookings may require advance payment.
3. Refund Policy
Service charges once paid are non-refundable once the service is completed.
Refunds are applicable only in the following cases:
The technician is unable to complete the repair due to unavailability of required spare parts.
You have been charged mistakenly for a service not rendered.
In such cases, refunds will be processed within 5–7 working days to the original payment method.
4. Advance Payment
If an advance payment is made for booking confirmation or spare part ordering, it will be adjusted against the final bill.
In case the customer cancels the service after spare parts have been ordered, the advance will not be refunded as the cost is non-recoverable.
5. Rescheduling Policy
You can reschedule your service appointment without any extra cost if informed in advance (minimum 2 hours before visit).
Rescheduling after the technician has already reached your location will be treated as a new visit.
6. Quality Assurance
Our technicians aim to deliver high-quality repairs.
If you face the same issue within the warranty period provided on service, we will revisit and fix it at no extra labor cost (as per technician confirmation).
7. Contact for Refund or Cancellation
For refund or cancellation assistance, please contact us:
Best Care – Home Appliances Repair and Service
📍 Shimoga & Bengaluru, Karnataka
📞 18001231170
🌐 https://customercaresupportbengaluru.space/
⚠️ Disclaimer
We are an independent home appliance service provider. We are not affiliated, associated, or authorized by any appliance brands mentioned on our website.
All brand names, logos, and trademarks are the property of their respective owners and are used for reference purposes only.
